Frequently Asked Questions:

Woven History & Silk Road

Our rugs are from over 20 different countries throughout South Asia, Central Asia, West Asia, the Caucasus Region, the Balkans, and North Africa. We are the source for each one, as our goal is to continue the dying art of weaving. We have looms in Nepal working with Tibetan refugees, in Afghanistan and Pakistan working with Turkmen and Hazara refugees, and in Konya, Turkey. The rest of our rugs we source directly from weavers or families of weavers, and occasionally from collectors for our rare, collectible pieces.

Because every rug is unique and, like humans, no two are alike, it's difficult to say. Many different factors go into pricing each rug such as knots per square inch quality, vegetable dyes used, quality of the wool used, where the rug is woven, and by whom, just to name a few. We are the direct source for each piece, and we aim to continue the dying art of weaving by providing weavers with an ethical way to make a living and continue their craft.

We allow returns for a full refund within 7 days of your purchase, and returns for store credit after the 7 days are over. We want to make sure you end up with the right rug for you, and are flexible with our policy to ensure that you find what you're looking for.

Rug Care

Vacuum like normal, but be mindful of the fringes. If you would like to clean it deep, always use cold water, soft liquid soap, and a soft brush. Always handwash your handwoven rugs. Because wool is living, breathing material, always use cold water to prevent fibers from contracting. For light spot treatments, you can use a toothbrush and some light dish soap. Make sure to air it out until it's completely dry. If you live in the area, we also provide rug cleaning services at Woven History.

Make sure to air the rug out and get it away from any other rugs you have in the house. Vacuum it well on both sides and spray a cedar spray on the entire rug to prevent the insects from returning. Unfortunately, the areas that the insects have eaten will need to be rewoven and restored, a process that we take rugs to our team in Turkey to undergo. To prevent insect activity, air your rugs out on a nice, sunny day every 6-9 months.

Handwoven rugs are made to last a long time and hold up to heavy foot traffic and use. Wool is a living, breathing material that regenerates itself naturally and hides dirt well, making it ideal for daily use. Vegetable dyes are an important part of traditionally woven rugs, as they are resistant to intense fading and won't run when the rug is washed. Another benefit is that no two handwoven rugs are alike; even if you ask the same person to weave the same rug twice, it will always have slight differences, adding to their unique charm.